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Subprocessors

Last updated: October 26, 2026

Dovio uses the following third-party subprocessors to provide our services. These subprocessors may process personal data on our behalf in accordance with our Data Processing Agreement and applicable data protection laws.

We require all subprocessors to maintain appropriate security measures and to process personal data only as instructed by us. Each subprocessor processes your data in the location shown below. Where a subprocessor is a US company, our agreement with it includes the European Commission's Standard Contractual Clauses, and the EU-U.S. Data Privacy Framework where the subprocessor is certified.

Current Subprocessors

  • Neon
    Purpose
    Database hosting
    Data Processed
    All user and application data
    Location
    EU (Frankfurt)
  • Vercel
    Purpose
    Application hosting, background jobs, file storage, analytics
    Data Processed
    Request logs, IP addresses, uploaded files (logos, avatars, contract files), background job data, anonymous page views, Web Vitals
    Location
    EU (Frankfurt)
  • Nylas
    Purpose
    Email and calendar sync
    Data Processed
    Email (fetched when viewed, not stored by Dovio), calendar events and attendees, mailbox connection details
    Location
    EU (Ireland)
  • Recall.ai
    Purpose
    Meeting notetaker (joins and transcribes meetings)
    Data Processed
    Meeting audio and transcripts, participant names, meeting links. Deleted after 7 days
    Location
    EU (Frankfurt)
  • Vercel AI Gateway
    Purpose
    AI request routing
    Data Processed
    The content of each AI request (see Google Cloud), with zero data retention
    Location
    EU
  • Google Cloud (Vertex AI)
    Purpose
    AI models for meeting summaries, email drafts, and Ask Dovio
    Data Processed
    Meeting transcripts, CRM records, and email content needed for the request. Zero data retention, no training
    Location
    EU
  • Sentry
    Purpose
    Error monitoring, session replay (only with consent)
    Data Processed
    Error reports, device info, IP addresses, session replays
    Location
    EU (Frankfurt)
  • Resend
    Purpose
    Transactional email
    Data Processed
    Email addresses, email content (invitations, meeting recaps, signed contracts)
    Location
    EU (Ireland)
  • PostHog
    Purpose
    Product analytics, session replay (only with consent)
    Data Processed
    Usage events, pseudonymous user ID, organization ID, session recordings with text masked
    Location
    EU (Frankfurt)
  • DocuSeal
    Purpose
    E-signature and contract signing
    Data Processed
    Contract documents, submitter emails, signing status, audit logs
    Location
    EU (Ireland)
  • Stripe
    Purpose
    Billing and payments
    Data Processed
    Billing contact, company details, payment details
    Location
    United States and EU
  • Google
    Purpose
    Sign-in (OAuth)
    Data Processed
    Name, email, profile picture
    Location
    United States
  • Microsoft
    Purpose
    Sign-in (OAuth)
    Data Processed
    Name, email, profile picture
    Location
    United States

Integrations You Connect

Some integrations, such as Fathom, are services you sign up for and connect with your own account. They are not Dovio subprocessors: they process your data under your own agreement with them, and Dovio only receives the data you choose to share.

Changes to Subprocessors

We announce any new subprocessor on this page at least 14 days before it starts processing personal data on behalf of our customers, as set out in our Data Processing Agreement. To receive these announcements by email, write to support@dovio.io with the subject "Subprocessor updates".

Language

This page is provided in English and may be translated into other languages for convenience. In the event of any conflict or inconsistency between the English version and a translation, the English version shall prevail and govern.

Questions

If you have questions about our subprocessors or data processing practices, please contact us at support@dovio.io.